Frequently asked questions
All canvas prints on this site are made to order—I print each one specifically for you using museum-quality materials, which means a 3–4 week production and delivery window within Australia. This isn't a warehouse clearance; it's a custom-made product crafted to last decades. If you're ordering before a specific date, get in touch and I can often prioritize your print. Free shipping applies Australia-wide, and you'll receive tracking so you know exactly when your piece is arriving.
Paper and poster prints ship much faster—typically 1-2 business days to anywhere in the world, with free international shipping included. If you need your aerial photography print urgently, this is the best option. The paper is archival-grade (same fade-resistant, professional-quality stock I use in gallery prints), so despite the quicker turnaround, you're not compromising on longevity.
Canvas prints ship ready to hang with your choice of frame style at checkout: black, white, or natural oak. Each frame is specifically designed to complement the composition of the aerial photography and arrives attached and ready to display. If you prefer an unframed print, that's available too—giving you the flexibility to source custom framing locally or match existing décor. Paper prints come unframed but can be ordered with frame recommendations included in your package.
Canvas prints are stretched across 390gsm acid-free poly-cotton matte canvas—the same archival-quality material used by professional galleries and museums for fine art. The inks are fade-resistant and non-toxic, rated for 100+ years without noticeable color shift when kept out of direct sunlight. Paper prints come in three finishes: matte (museum-grade), semi-gloss (vibrant), or fine art paper, all archival-rated. As a Perth-based aerial photographer who has shot every image on this site, I've invested in materials that will outlast the trends—your print is an investment in something that lasts.
Canvas and paper prints are low-maintenance. Keep them away from prolonged direct sunlight (which fades any print over decades) and humidity extremes. If dust settles on canvas, a soft, dry, lint-free cloth does the job—no cleaners needed. Paper prints benefit from framing behind glass or acrylic, which provides UV protection and makes them virtually maintenance-free. Both formats are designed to age gracefully; many customers report their prints looking exactly as vibrant 10+ years later.
I stand behind every print. If your canvas or paper print arrives damaged, the colors aren't right, or anything doesn't meet your expectations, contact me immediately with photos. I'll remake it or refund you—no questions, no process. This isn't just a returns policy; it's a commitment to your satisfaction. Email matt@matthewphilip.com and we'll resolve it within 48 hours.