Shipping policy

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Shipping Policy

Processing Time

All orders are processed and printed within 2-8 business days depending on size and style before being dispatched. You'll receive a confirmation email with tracking information once your order ships.

Shipping Methods

We ship all prints via standard postal services.

Shipping Times

Shipping typically takes 2-8 business days for both Australia and international orders, depending on your location.

Shipping Costs

Shipping costs are calculated at checkout based on your location and order size.

Tracking Your Order

Once your order ships, you'll receive an email with a tracking number. You can use this to monitor your package's progress.

Damaged Items in Transit

If your print arrives damaged due to shipping, please inspect your order immediately upon reception and contact us at matt@matthewphilip.com within 14 days with photos of the damage. We'll arrange a replacement or refund.

International Orders

For orders shipping internationally, please note that you may be responsible for any customs duties or taxes imposed by your country. 

Contact Us

For any questions about shipping, tracking, or delivery, contact us at matt@matthewphilip.com.

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